Questions about Big Wes products? Message us on WhatsApp.

FAQ

How do I place an order?

Add products to your cart, go to checkout, enter your contact details and delivery address, review your order summary and choose one of the payment methods offered.

Do I need an account?

No. You can check out as a guest. An account lets you see your orders and saved addresses.

Which payment methods do you accept?

The payment methods available to you are shown at checkout. Card details are handled by our payment providers and are never stored on our website.

Can I ask a question before buying?

Yes. Every product page has a WhatsApp button that opens a chat with the product name and link already filled in.

Where can I find ingredients and nutrition facts?

Please refer to the label of each product. If you have a question, message us on WhatsApp.

How much is shipping and how long does it take?

See our Shipping page.

How do I return a product?

See our Returns & Refunds page.